Amazon is updating its users regarding their company’s position during the worldwide lockdown period. The officials are addressing their delivery procedures as well as other services they provide on their website, amid the COVID-19 pandemic, as reported on PhonesWiki.
They are stating the importance of e-commerce during quarantine, and they highly appreciate the efforts that the humanity has shown against the fight with coronavirus. They are showing a supportive behavior, underlining that they are trying to provide the customers with the best service they can.
Their primary goal at the moment is reaching their customers as soon as possible when their packages contain essential products. The ones that are the most urgent are the pre-paid collets. Therefore, taking more orders at the moment and shipping them all over the world is physically impossible, given the worldwide situation.
The Recent Situation of Amazon Amid the COVID-19 Pandemic
Amazon India is delivering its products in an impressive number of regions. However, the remarkable number of orders that are being placed at the moment has taken the company by surprise. Unfortunately, there are not enough employees that can deliver the products within a reasonable period of three to five working days.
The crisis in personal has determined the company to provide its products in a long and tiring period. People are deranged because their products arrive at the destination from seven days to ten days after being ordered.
Amazon is currently asking for cooperation from their customers. They are assessing the importance of social distancing, and they are requesting help form the users. Amazon is underlining the importance of ordering essential products one week before when they actually need them.
In addition to this, using an online method of payment is contributing enormously to the division of workload. Consequently, Amazon is thanking for the cooperation that the customers are showing and is promising to deliver the best services they can provide.